Accessible content is vital for those who are disabled or have a disability. Accessibility ensures that all people in your audience, including those with disabilities, can interact and engage with the website’s content and functionality on an equal basis. The accessiBe WordPress plugin was created to provide customization of accessibility features that may be required by law in some countries and WCAG 2.0 and 2.1 AA guidelines.
If you are having difficulty using the accessiBe plugin or your website is not as accessible as you would like, a few troubleshooting tips may help.
1. Check Your Version
First, make sure that you have installed the latest version of the plugin. Updates may include new features, bug fixes, and compatibility with the latest WordPress release. Log in to your WordPress Dashboard and go to the Updates page to check for updates. If a newer version of the accessiBe plugin is available, you will see it listed here. Click on the Update Now button to install the latest version.
2. Check the Accessibility of Your Theme
Your theme may be interfering with the accessibility features of the accessiBe plugin. To check if this is the case, go to the accessiBe Settings page and select the Disable accessiBe on specific pages option. Next, enter the URL of a page on your website that you know is accessible. If the page is still accessible, your theme is not the problem. If the page is not accessible, then your theme may be interfering with the accessibility features of the accessiBe plugin. Try switching to a different theme and see if that solves the problem.
3. Check Your Plugins
Some plugins may interfere with the accessibility features of the accessiBe plugin. To check if this is the case, go to the accessiBe Settings page and select the Disable accessiBe on specific plugins option. Next, enter the URL of a page on your website that you know is accessible. If the page is still accessible, the problem is not with the plugins. If the page is not accessible, then one of the plugins you are using is interfering with the accessibility features of the accessiBe plugin. Try disabling some of the plugins and see if that solves the problem.
4. Check Your Server Settings
Your server settings may be blocking the accessibility features of the accessiBe plugin. To check if this is the case, go to the accessiBe Settings page and select the Disable accessiBe on a specific server setting option. Next, enter the URL of a page on your website that you know is accessible. If the page is still accessible, then your server settings are not the problem. However, if the page is not accessible, then one of your server settings blocks the accessibility features of the accessiBe plugin. Try changing some of your server settings and see if that solves the problem.
5. Check Your Web Browser
Your web browser may be blocking the accessibility features of the accessiBe plugin. To check if this is the case, go to the accessiBe Settings page and select the Disable accessiBe on a specific web browser option. Next, enter the URL of a page on your website that you know is accessible. If the page is still accessible, then your web browser is not the problem. However, if the page is not accessible, your web browser is blocking the accessibility features of the accessiBe plugin.
