The Netgear Orbi firmware update helps the router to function smoothly and fixes bugs and issues. The firmware update also adds new features to the Orbi device. Users can update the firmware of their routers by accessing the orbilogin page. But, some of them fail miserably while doing so and report about the firmware update failure issue.
If you are also trying to figure out what’s wrong with the firmware update of your Netgear Orbi router, then we are here to help you. In this article, we will not only reveal the reasons that led you to the firmware update failure issue but also discuss the tips to rectify it. Continue reading.
Why Did Netgear Orbi Firmware Update Fail?
The Netgear Orbi firmware update can fail due to various reasons. Below-listed are some of the most common reasons:
- Incompatibility of firmware with the Netgear Orbi router
- Loose cable connections
- Improper placement of your Orbi router
- An internet issue from your ISP’s end
So, now you are aware of the reasons behind the Netgear Orbi router firmware update failure issue. Let’s head over to the tips that will help you overcome it.
Fixed: Netgear Orbi Firmware Update Failed
Before you go for the major troubleshooting tips, we suggest you reboot the Netgear Orbi router first. Chances are that technical glitches are causing the firmware update failure issue. To reboot your router, simply switch it off and let it rest for some time. Thereafter, switch on the Orbi router. Now, try performing Netgear Orbi firmware update. If the firmware update still fails, then go for the following troubleshooting hacks:
- Download the Compatible Firmware
Most users commit the mistake of downloading the incorrect firmware file for their Orbi routers. Perhaps, you are also sailing in the same boat.
For a successful Netgear Orbi firmware update, you need to download the compatible firmware file for your router. Bear in mind that the incompatible firmware file can not only corrupt your device but also make it non-functional.
- Place the Orbi Router Properly
Placing the Netgear Orbi router at the correct location is vital. So, make sure that your Netgear Orbi router is away from corners, concrete walls, and floors. Place it in the center of a well-ventilated room instead.
Furthermore, place your Orbi router away from reflexive objects, metal surfaces, and electronic gadgets as they can interfere with its WiFi signals.
- Check the Cable Connection
As mentioned earlier, a loose cable connection plays an important role in causing the firmware update failure issue. So, check the cable connection between your Netgear Orbi router and the modem. Is it strong enough to maintain continuous contact between your WiFi devices? Probably not. Making the cable connection finger-tight would be a mighty effort.
Also, make sure that the Ethernet cable you’ve used to connect the Netgear Orbi router and the modem is damage-free. In case of any damages, you are suggested to replace it with a new one.
- Contact Your ISP
Fixed the loose cable connection but still unable to successfully perform Netgear Orbi firmware update? Well, it looks like your Internet Service Provider is the one at fault. So, give a ring to him and ask if there is an issue from his side.
Just in case it is, wait until he gets the issue fixed. Once done, try updating the firmware of your Netgear Orbi router by accessing the orbi login page.
Bonus Tip: Performing background tasks on your computer during the Netgear Orbi firmware update process can also cause the firmware update failure issue. So, we recommend you avoid doing any activity while updating the firmware.
With the aforementioned hacks, you will surely be able to fix the Netgear Orbi firmware update failure issue. A hundred-to-one shot if these tips fail to rectify the issue, then, consider restoring your Netgear Orbi router to factory default settings and configuring it from scratch. Thereafter, perform Netgear Orbi firmware update.